Haileybury Florist - Flower Works Studio

I personally did not see the floral arrangement, just a picture was sent to show what it looked like since some changes needed to be made due to the season timeframe. However, when the flowers were delivered to my cousin at work, she was quite surprised and loved the arrangement! She was impressed with the fullness, colour selection and thoughtfulness of the delivery.

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Florist's Response:

Thank you for your positive review! Glad your cousin appreciated the basket arrangement of fresh flowers!

First time I order from this business. I will be using again. Had a lovely experience. I was notified when a substitute had to be made. Was sent a picture before the delivery. Great service! Keep up the great work!

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Florist's Response:

Glad to hear you had a good experience getting your arrangement out! Thank you for trusting me with seeing your wishes through to the end!

The flowers were beautiful and the recipient was thrilled. The communication between the flower studio and myself was easy. I ordered online and they contacted me with a stock issue and made the beautiful arrangements with a substitution and and little extra touch. Thank you for the beautiful arrangement.

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Florist's Response:

Awesome! Glad we could make that happen for you and your recipient! Have a great day!

Great flowers!! Loved both the planter and bouquet! Easy to order online and very good communication with the seller. 10/10 would recommend

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Florist's Response:

Thank you so much and thank you for choosing Flower Works Studio! I enjoyed putting those arrangements together! I know when I feel attached to an arrangement I put together that it must go! I’m glad you appreciate my work with such a kind review ! Thank you again! Have a great weekend!

Unbelievable customer service. The flowers were beautiful, nicer than the advertised picture!

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Florist's Response:

Thank you for your very kind review and for choosing Flower Works Studio!

Not long after I placed my order I was notified that they might not have the exact flowers for the arrangement I ordered and wanted to know if it was ok to make a substitution with the flowers she had in stock. I said of course and gave her creative freedom and she did an amazing job, it’s absolutely beautiful. A perfect birthday arrangement! Will definitely be my go to place for beautiful arrangements.

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Florist's Response:

So pleased you like what was sent out! I’m glad I had some stems that were more akin to your order! I hope your mom had a good day and that the arrangement brightened her space and lifted her spirits! Thank you, Heather! An honour to be trusted with your message for your mom!